This Privacy Policy outlines how Simulint Inc and its affiliates and / or subsidiaries (“Simulint”) collect, use, disclose, and safeguard your Information, including “Personal Data”, when you use our cybersecurity and information technology services or interact with us through our website, applications, or other services (collectively, the “Services”). Simulint is committed to protecting the privacy and security of your Personal Data, by which we mean information about an identified or reasonably identifiable individual, ensuring transparency, compliance and trust. This Privacy Policy does not apply to Personal Data processed by Simulint as a processor or to Simulint as an employer.
How We Collect Your Personal Data
- Information You Provide to Us: We may collect personal information that you voluntarily provide to us when you:
- Sign up for our services
- Contact us for support or inquiries
- Participate in surveys, promotions, or events
- Information We Collect Automatically: When you use our Services, we may automatically collect certain information, including:
- Log data such as your IP address, browser type, and operating system
- Usage data, including the pages you visit, the time and date of your visit, and other statistics
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage of our Services. You can manage your cookie preferences through your browser settings.
What Personal Data We Collect
The Personal Data we collect include such things as:
- Name
- Email address
- Contact phone number
How We Use Your Information
Simulint uses the Personal Data we collect from you in accordance with our terms, to fulfill our contractual and legal obligations, or to pursue legitimate business interests, as described below. Here is a summary of the purposes for which we use your Personal Data:
- Better understand your need and provide the services you ordered
- Communicate with you and respond to your inquiries
- Send security confirmations by text message, if you have provided a mobile number and consented to receive them
- Analyze and improve our Services
- Personalize your experience
- Send promotional materials, with your consent to do so
- Contact you to participate in surveys or other types of market research, with your consent to do so
- Comply with legal and regulatory requirements
How We Share Your Information
We may share your personal information in the following circumstances:
- With your consent
- As necessary to provide the services you ordered
- To trusted third-party service providers who assist us in operating our Services
- To outside auditors that have agreed to keep the information confidential
- In response to a legal obligation or government request
- To protect the rights, property, or safety of Simulint, our Cients, or others
- With affiliates / subsidiaries of Simulint
The categories above do not apply to text messaging originator opt-in data or consent. See Text Messaging below.
Text Messaging
If you provide a mobile number and consent to receive text messages, Simulint uses it only to send security confirmations about activity on your organization’s accounts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or contact us at legal@simulint.com.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
Personal Information Processing
As a provider of cybersecurity services, we may process personal information on behalf of our clients. We do this ensuring that it is adequate and relevant for the stated purpose and limited to what is necessary. This may include:
- Collecting and analyzing security logs and incident data
- Implementing security measures and protocols
- Responding to security incidents and breaches
We are committed to processing personal information in accordance with applicable data protection laws and our clients’ instructions, to the extent possible.
How We Secure Your Information
Simulint takes reasonable technical and organizational measures to safeguard the Personal Data of individuals against loss, theft, unauthorized access, disclosure, alteration, misuse and destruction. Unfortunately, no data transmission, software, or storage system is guaranteed to be 100% secure. If Simulint learns of a breach of its systems, Simulint may notify you or others consistent with applicable law and / or as agreed in our contract with you. Simulint may communicate with you electronically regarding privacy and security issues affecting Information collected through our Services.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
In certain jurisdictions, you may have rights under data protection law, such as the following rights:
- Access, update, or delete your personal information
- Opt-out of receiving promotional communications
- Object to the processing of your personal information
If you would like to exercise these rights, please submit your request with a description of the nature of your request and the Personal Data at issue to Legal@simulint.com. We will respond to your request as soon as reasonably practicable consistent with applicable law. We will verify your identity before we comply with your request and ask for your cooperation with our identity verification process.
Minors
Simulint Services are not directed to individuals 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their information.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at Legal@simulint.com .
